Shipping and return

 

  Due to internet policy, La clinique du sommeil book only in Canada for Resmed , Philips Respironics and Fisher and Paykel Healthcare manufacturers.   ResMed products can only be sold to end users residing in Canada and not to other third parties or businesses .   CPAP pillows , Bro-Gho tube support and lithium batteries are only shipped to Canada due to trade restrictions .   Conditions for free shipping   Delivery charges you are free to all orders placed directly on the site www.clinique-sommeil.ca or by mail order that meets the following conditions:   The minimum purchase is $ 99 per order and delivery address * . The delivery address is in Canada .  * The delivery option is selected expedited shipping package.   For orders less than $ 98.99 , the shipping of $ 10.00 will be added to your order.   As an authorized dealer , the responsibility of the sleep clinic Laurentian Inc. is limited. Once the order is shipped, any claim of damage or loss must be submitted to the carrier .   Delivery: A minimum of 1 to 7 business days depending on the region, and a temperature control that the product is outstanding .   Conditions for international delivery   Shipping fees are $ 29 for all orders placed directly on the site www.clinique - sommeil.ca or by mail order that meets the following conditions:   The minimum purchase is $ 99 per order and delivery address * .  * The delivery option is selected expedited parcel .   For orders less than $ 98.99 , the shipping $ 39 will be added to your order.   As an authorized dealer , the responsibility of the sleep clinic Laurentian Inc. is limited. Once the order is shipped, any claim of damage or loss must be submitted to the carrier .   Delivery: A minimum of 2 to 9 working days depending on the region, and a temperature control that the product is outstanding .   Policy on Returns   You must contact us via This email address is being protected from spambots. You need JavaScript enabled to view it. or by telephone to obtain an authorization number (RMA). The product must be unopened and in its original packaging , return within 30 days for a full refund or replacement. All pillows can not be returned for hygienic reasons , open or not. Returned products must be accompanied by the original receipt . Refunds will be made by the means of payment used in the original purchase. Delivery charges for returned products are the customer's expense . Costs 15% of the returned item may apply for restocking . La clinique du sommeil will not refund shipping costs unless he made a mistake when processing order or if we determine that the product is defective .     Return Address:   The sleep clinic   256 , rue de Montigny , bur. 202 Saint- Jerome, QC J7Z 5P9 Canada   The RMA number must be clearly marked on the outside of the box or the refund may be denied or significantly delayed .  

At your service

We offer personalized service and expert care related to the treatment of sleep apnea CPAP and BiPAP. Professionalism, dedication and availability of our therapists contribute to effective and positive results of your night's sleep.
 
        

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St-Jérôme
450 436-1006
Toll free 1 866 436 1006
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